Quick and traceable shipping
Q-dance Australia merchandise store - delivery terms
DELIVERY ONLY TO AUSTRALIA AND NEW ZEALAND ADDRESSES
Orders placed in this store are only shipped to valid Australian and New Zealand addresses. PO boxes are also allowed. For International orders please visit the global Q-dance merchandise store at http://store.q-dance.com.
METHOD OF SHIPPING
All orders are shipped via Registered Post with Australia Post. Depending on the size and type of product ordered, you items will be shipped in a parcel or envelope. A signature is required upon delivery of the order. If the delivery address is unattended at the moment of delivery, a collection notice will be left by the Australia Post courier, upon which you need to collect your order from your nearest Post office.
Your order will be packed & sent within 1-3 working days after your payment has been received by Q-dance. All orders are dispatched from the Sydney metropolitan area and delivery times vary based upon location of the delivery address. Estimated delivery times are:
- Sydney metropolitan area: 1-2 working days
- Metropolitan areas in other major cities within Australia: 2-3 working days
- Regional areas within Australia: 3-4 working days
- New Zealand: 7-10 working days
Your delivery costs are calculated during the check out process. The provided shipping cost is based on a door-to-door delivery.
Once your order has been dispatched, you will receive a shipping confirmation and tracking number via email at the email address provided upon check out. You can check the status of your shipment at http://auspost.com.au/track.
Please allow the maximum amount of working days for delivery as stated above. If your shipment has not arrived within the given amount of working days from the moment you received your tracking number, make sure to check the tracking status before contacting our help desk.